Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
March 18, 2026An assessment to understand the why, what, how, and so what of service providers offerings across the agentic services value chain.
July 13, 2026How media broadcasters can use agentic AI to reclaim content, community, and commerce from big tech platforms.
June 18, 2026Why enterprises must fix enterprise debts before scaling AI, from an HFS and Publicis Sapient roundtable.
May 25, 2026EY treats model and agent providers as peers to cloud, and CIOs must reprice their platform deals accordingly.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Point of View
December 17, 2025Cut the chaos of supervising AI models, context, and autonomous decisions with our framework for safe and productive use of LLMs.
Hot Tech
December 03, 2025CTOs scaling AI agents will find out why actor-based architecture cuts multi-day runs to 15 minutes at a fraction of the cost.
Challengers' Code
November 24, 2025Veltris shows how Vertical AI embedded in micro-industry workflows drives real revenue outcomes, not just pilots.
Highlight Report
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
Hot Tech
November 19, 2025CrewAI runs 400 million agents monthly across a claimed 60% of Fortune 500 companies, delivering 80-90% efficiency gains.
Highlight Report
November 18, 2025To avoid the business resilience risk of code collapse, CTOs must lead developers to treat prompts as their source of truth.
Highlight Report
November 18, 2025Agentic AI doesn't fail because models are weak or tech is unproven. It fails when you don't share the realities of your business.
Data Viewpoint
November 12, 2025Automation solves today’s problems but GenAI-driven reinvention defines tomorrow’s mortgage leaders.
Highlight Report
October 31, 2025Enterprises must scale AI value by busting out of test-and-learn trials. Embed agentic AI in core operations.
Highlight Report
October 24, 2025This is Hitachi Digital Services Vietnam delivery center capabilities, and strategy in IT-OT-ET convergence with client outcomes.
Point of View
October 23, 2025The Chief Customer Experience Officer must transform telecom customer support from a service function into a growth engine.
Point of View
October 06, 2025Software-defined product is an effective solution for faster new model and feature rollouts, while assuring aftermarket revenue.
Highlight Report
September 25, 2025Leaders must adapt their enterprises to welcome and reward AI-powered people—or become talent’s last resort.
Point of View
September 05, 2025AI is accelerating shadow IT as business users build concepts into apps. IT needs representation. FDE may be the answer.
Highlight Report
September 04, 2025CIOs and CTOs must choose between open and closed approaches to build and orchestrate AI agents for value.
Point of View
September 02, 2025Global firms link with universities to drive commercial tech. Indian leaders risk lagging in AI hardware and semiconductors.
Data Viewpoint
July 22, 2025Cybersecurity is transforming as service providers adopt enabling technologies to combat an increasingly complex threat landscape.
Market Impact Report
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
Highlight Report
June 23, 2025The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.
Point of View
June 19, 2025Flat-rate pricing wins because it offers peace of mind, not savings—buyers value certainty most.
Point of View
June 13, 2025The energy and utilities industry must leverage ecosystem partnerships to deploy Agentic AI and E&U transition.
Point of View
June 12, 2025AI’s generative capabilities are making static software obsolete - opening a new path to true enterprise differentiation.
Data Viewpoint
June 10, 2025If GCCs are to lead the AI charge, they must be treated as front-line innovation engines rather than back-office cost centers.
Point of View
June 09, 2025Automakers retrofit Western EVs globally, but today’s fragmented market needs regionally tailored, ecosystem-led ER&D.
Highlight Report
June 03, 2025Writer has built a robust trust foundation reflecting where enterprise AI is heading.
Highlight Report
June 02, 2025Centific redefines enterprise AI with smaller, specialized models built for real-world environments, efficiency, and trust.
Point of View
June 02, 2025Vibe coding is a glimpse into the future of software development, but one that demands careful oversight and proper planning.
Point of View
May 16, 2025Reimagine GCCs as innovation powerhouses—not cost sinks.
Point of View
May 12, 2025Across two days of unfiltered conversations, live data, and bold insights, HFS and its attendees uncovered the truth.
Point of View
May 07, 2025This article talks about the Chemical industry's e-commerce channel and its ecosystem challenges with the examples.
Highlight Report
April 22, 2025Canva is evolving from a DIY design tool into an enterprise platform aiming to unify content, creativity, and workflows at scale.
Point of View
April 21, 2025GenAI can mimic expertise, but only humans bring context, judgment, and relationships that drive real enterprise decisions.
Highlight Report
April 21, 2025Enterprises must look beyond short-term ROI and avoid knee-jerk budget cuts in response to daily market disruptions.
Point of View
April 21, 2025Traditional models aren’t failing at execution—they’re failing at logic. It’s time to build for complexity, speed, and autonomy.
Highlight Report
April 16, 2025Writer's AI HQ fixes a critical disconnect in enterprise AI - between IT’s governance fears, and business's hunger for automation.
Point of View
April 11, 2025BFSI must simultaneously adapt to and mitigate the climate and broader sustainability emergency.
Data Viewpoint
April 07, 2025Technology has become a strategic enabler for growth, resilience, and competitive advantage across ER&D services.
Data Viewpoint
April 04, 2025Service providers are enabling clients navigate complexity, unlock growth, and deliver differentiated products.
Point of View
March 19, 2025ServiceNow's acquisition of Moveworks has raised the stakes in the AI-powered enterprise software race.
Highlight Report
March 03, 2025Services-as-Software is a growing reality. Genpact is on a mission to reinvent itself to drive AI at scale for business operations.
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