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Hot Tech

HFS Hot Tech: OrbitShift

Orbitshift aligns signals and internal data to drive account-based sales, improving pipeline, precision, and deal execution.

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Horizons Report

HFS Horizons: Next-gen IT Infrastructure Services, 2026

An assessment of service providers, addressing the why, what, how, and so what.

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Enterprise Asset

Operational Playbook: Care delivery must adopt AI strategically to survive the 21st century

US hospitals are at risk of closure due extreme financial distress. Their CIOs can alleviate challenges by smartly enabling AI.

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Highlight Report

Without industry-native operational autonomy, you’ll just keep babysitting copilots

Scaling agentic AI requires industry-native context and trust architecture, Infosys–Anthropic partnership aims to solve for both.

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Challenger Series

HFS Challenger: IGT Solutions

IGT Solutions earns the HFS Challenger title for industrializing AI-led CX across complex, regulated operations.

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Point of View

BFSI CIOs, stop modernizing in circles and simplify the core to gain an AI edge

Banks are investing heavily in legacy modernization, but are unsure if these reduce complexity or simply move it around.

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Highlight Report

Hitachi Cyber moves to address CISO needs for resilient security across OT, IoT, and IT

At the Hitachi Cyber Summit 2026, the firm articulated its efforts to go all-in on securing the convergence of IT and OT.

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Highlight Report

Rackspace-Palantir partnership offers CIOs a rapid route to AI at scale

Rackspace and Palantir partner with the promise of scaled productionized AI with hard ROI attached.

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Highlight Report

Treat infrastructure as the AI control plane or watch transformation stall

Infrastructure must become the AI control plane - governing cost, trust, and performance across the enterprise.

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Innovation Case Study

US lender rewires collections, cost, and compliance with Firstsource UnBPO

Firstsource helped a leading US non-prime lender to build an AI-ready recoveries model without touching core systems.

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Point of View

EU enterprise leaders must use the new trade deal to scale GCCs in India

European Union (EU) enterprises will find India-based GCC decisions easier to approve, faster to staff, and simpler to run.

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Highlight Report

CxOs: Force Hitachi to prove GlobalLogic and HDS actually work as one partner

Hitachi has to prove that the merger of GlobalLogic and HDS can be executed without destroying what makes them valuable.

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