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Market Impact Report

Consulting that delivers, not just recommends

Consulting’s future is AI-powered, orchestrated, and outcome-based, not effort-driven.

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Market Impact Report

From hype to reality: How procurement can PUT AI TO WORK

How procurement leaders can escape AI pilot purgatory and deliver faster, smarter, operational impact at scale.

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Market Impact Report

Fix the baton pass: Transitions will make or break enterprise models

Transitions are the new foundation of enterprise agility where value, trust, and transformation are built or broken.

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Market Impact Report

The future of BPO services is Services-as-Software, turning hours into outcomes

This thought leadership will explore the enterprise's willingness to move BPO services from FTEs to a service-as-software model.

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Market Impact Report

Five bold ambitions of future-ready BFSI GCCs

GCCs have evolved from low-cost back offices to innovation-led, strategic hubs powering global enterprise transformation.

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Market Impact Report

Turn your collection risks into opportunities with digital precision and empathy

Lenders should connect smarter with digital precision and empathetic outreach for stronger recoveries and CX.

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Market Impact Report

Go all-in on 6G to unlock AI’s full potential

Telco leaders are strategizing on 6G roll-outs but fear the challenges of 5G. 6G is about AI, don’t pass up the opportunity.

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Market Impact Report

The Zero Office: Reinventing the banking back office as a growth engine

This report with Iron Mountain aims to understand whether BFSI organizations are ready to face disruption or become irrelevant.

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Market Impact Report

Reinvent L&A for the AI-digital era with the next-gen BPS model

HFS Research with DXC take a deeper look at how leading NA L&A insurers are navigating entrenched operational constraints.

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Market Impact Report

Crack the AI scaling wall and redefine business success via Services-as-Software

The journey toward an AI-empowered, agile enterprise is challenging but underway in organizations across sectors.

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Market Impact Report

Empowering the deskless workforce: From the edge to the enterprise

Empowering deskless workers with digital tools, culture, and AI by placing them at the center of enterprise transformation.

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Market Impact Report

Enterprises must embrace AI to reimagine their future, not tinker in the margins

AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.

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