Research & Insights

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Point of View

Making AI the Killer App for Your Data

HfS and IBM have jointly developed a practical guide with actionable recommendations to starting your AI journey.

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Point of View

A reality check on who is winning the IoT platform battle

This PoV focuses on the top 5 most used IoT platforms who are the current "winners" in the IoT platform space

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Point of View

The Digital OneManufacturing Framework defines success in Industry 4.0

Industry 4.0: The shift from mass production to mass customization

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Point of View

Insurers: Don’t ignore insurtechs unless you want to be the next Blockbuster

Emerging technologies are bringing about a reckoning for a long-complacent industry

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Point of View

HfS Industry Health Dashboard: Insurance Operations Services

A refreshed analysis of the business process and IT services market for the insurance industry vertical

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Point of View

It’s time to drive much more strategic value from ServiceNow engagements: Here’s how

Capturing the dulcet voice of the buyer to help the ServiceNow ecosystem drive better results

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Point of View

Our world has officially gone mad: Teleperformance just splashed a billion on Intelenet

The global market leader in contact centers, Teleperformance, has made the first bold move to shake up an industry in desperate need of a shakeup

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Point of View

Ensure Your Security Services Are Constant and Predictive

Enterprises should identify true value add cyber security services, that deliver proactive and predictive threat intelligence services

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Point of View

Prioritize communication to survive the data rights paradox

Clear communication will help your enterprise survive in the GDPR age.

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Point of View

A blueprint assessment of the top 4 cloud providers: AWS, Google, IBM and Microsoft

A quick guide to answer the question ‘Who will win this cloud war?’

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Point of View

You’ll never be a Digital Enterprise until…

you’ve Integrated your Digital and Traditional Customer Channels.

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Point of View

Salesforce acquiring MuleSoft issues a death threat to service providers

Salesforce has made its largest-ever acquisition, as is takes aim to become the defacto one-stop-shop customer enterprise management suite.

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