Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 8, 2018 Are enterprises ready for almost-inevitable internal and external security breaches? This report combines information from 300 IT professionals about the facing
November 6, 2018 A 100-year-old manufacturing company tackles digital customer engagement
November 5, 2018 Confusing terminology stops organizations unlocking the full potential of AI. HFS clears things up.
November 5, 2018 Read insights from Sandeep Dadlani, one of the speakes at the upcoming HFS FORA Summit on December 11-12, 2018 in New York.
October 26, 2018 This report examines the automation journey of Allied Irish Banks (AIB) and its strategic service partner Wipro to distil some best practices.
October 22, 2018 We look at two start-ups transforming how healthcare is approached to boost outcomes and support providers’ operational and delivery models.
October 22, 2018 In this POV, we discuss six key growth levers these service providers are using to achieve their billion-dollar dreams.
October 11, 2018 Counterfeit reality is on it’s way; media execs, governments, journalists, and public figures need to start preparing.
October 11, 2018 The growing sophistication and complexity of AI systems is making the need for "explainable", or transparent, AI models ever-more pressing.
October 2, 2018 Mobility is fast emerging as a fundamental insurtech capability. How should carriers rethink their distribution channels and product mix for it?
October 1, 2018 HFS discussed the potential, hype, and actual progress of ML in a candid conversation with Robbie Allen, CEO of Infinia ML.
September 27, 2018 Voice of the Customer: Software Product Engineering Services. We spoke with more than 30 clients to understand their experiences working with service providers
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