Explore our latest research, analysis, and thought leadership.
July 03, 2019HFS Research visits Infosys Raleigh Innovation Hub on their first Analyst address.
July 03, 2019The ever-accelerating evolution of technology means new waves of talent are in constant demand. However, enterprise talent strategies haven’t changed
July 03, 2019This piece examines the role of blockchain in underwriting the gig economy, and benefits it brings to gig economy intermediaries and its workers.
July 03, 2019IoT success is about outcomes, not just technology. Follow these 5 pathways to find real business value from the rapidly expanding IoT market.
July 03, 2019Follow these steps to address your short- and long-term talent shortages - using different approaches at different levels of the talent ladder.
July 01, 2019HFS Research talks with Chris Caldwell, President of Concentrix Corporation, about the combination of two contact center titans and its implications on the
June 28, 2019HFS interviews KPMG’s Steve Rainey, Chief Innovation Officer, Tax, KPMG LLP. Steve has been a strong advocate for continually improving the company’s with
June 27, 2019This PoV defines the Industry 4.0 value chain that demarcates the boundary of the people, process, and technology, enabling manufacturers to successfully 4.0 to
June 27, 2019In this POV we outline the barriers to the CISO and the executive board working together and provide recommendations to both parties to improve the situation.
June 25, 2019As consumers demand new sustainable standards, Blockchain is opening up supply chains - facilitating transparency, traceability, and value for workers.
June 25, 2019With 5G on the horizon, security officers and enterprise leaders must embrace the technology while acknowledging the risk with their eyes wide open.
June 24, 2019Genpact is evolving its digital offerings - this report examines how the firm's current BPO clients can leverage the firms growing offerings.
June 24, 2019RPA hype, continues to pervade the marketplace making it very difficult to discern viable execution and management strategies. In an effort to go beyond the HFS
June 17, 2019Enterprises have always wanted far more for far less from their from F&A function. But the old days of finding cheaper labor and some better packaged software
June 17, 2019We have a serious issue with the provenance of pharmaceuticals and driving provenance by partnering with blockchain disruptors could be the solution.
June 17, 2019Cybersecurity doesn’t immediately spring to mind when you think of 3D printing but enterprise hoping to adopt must make security a priority.
June 14, 2019HFS’ recent coverage outlines how important it is for insurance carriers to explore new consumer and business ecosystems to serve new customer needs. We found
June 14, 2019Salesforce just announced its acquisition of data visualization software champion Tableau. Here is what HFS is looking out for in the coming months following
June 13, 2019This voice of the customer (VOC) report spotlights Indecomm Global Services, a provider of SaaS-based technology and services to the mortgage industry, and its
June 12, 2019Huawei has become the poster child of an increasingly politicised economic environment. But what can enterprise leaders and service providers learn from this
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