Explore our latest research, analysis, and thought leadership.
June 13, 2018In the 2018 HfS Workday HCM Services Blueprint Report, we analyze the capabilities and vision of thirteen Workday HCM services partners.
June 07, 2018How engineering service providers can help manufacturers with digitizing their value chains and staying ahead of the competition
June 07, 2018Decision-makers: reset GBS on course for digital transformation and maximise your cost-saving and real-time data opportunities
June 05, 2018Insurance carriers have an opportunity to harness insurtech to differentiate on customer experience. Here’s how.
June 01, 2018A comprehensive look at 10 leading RPA products based on inputs from 350+ actual users
May 31, 2018Use robotic process automation (RPA) to transform source-to-pay (S2P) and set a clear course to competitive advantage
May 29, 2018Engineering Services (ER&D) deal announcements— trends in 2017
May 29, 2018Fintechs aren’t disruptive anymore, they’re the new face of finance
May 28, 2018Advanced capabilities and client partnerships are essential for automotive engineering go-to-market success
May 28, 2018The report assesses and profiles an exclusive set of 16 providers with broad coverage across multiple elements of the Digital OneOffice
May 21, 2018This report presents new data that shows how BFS enterprises are faring with the definition and execution of their digital transformation strategies.
May 21, 2018A final poll of global preparedness before the legislation begins
May 18, 2018A refreshed analysis of the business process and IT services market for the insurance industry vertical
May 16, 2018The delivery location trends and analysis based on 1,000+ announcements made by service providers & global in-house centers (GICs) since 2014.
May 14, 2018Connect experiences to process for exceptional business impact
May 11, 2018Our research allowed us the opportunity to learn about the RPA initiatives coming together at an organization where the automation leaders are doing exactly and
May 09, 2018Customer Service leaders who think artificial intelligence (AI) stops at chatbots are cutting their careers very short
May 04, 2018Analysis of analytics services, with an emphasis on the smart analytics sub-set of the HfS Triple-A Trifecta of intelligent automation technologies.
April 30, 2018Welcome to the Q4 2017 edition of our quarterly engineering services outsourcing trends analysis.
April 30, 2018Enterprises are failing to maximise the benefits of their SaaS deployments because they under-estimate the importance of ongoing management services.
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