Explore our latest research, analysis, and thought leadership.
August 21, 2020This highlight discusses about Bosch GuardMe, a lone worker protection solution.
August 20, 2020KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies
August 19, 2020HFS' assessment of the leading service providers in the travel, hospitality and logistics sectors.
August 19, 2020This POV outlines the main advantages of low-code/no-code development, and acts as a primer to our series of service provider profiles in this space
August 18, 2020Embracing hyperconnected food services across retail, CPG, hospitality and logistics
August 18, 2020Infosys announced a landmark deal with asset management firm Vanguard - we dig into why this is a notable win.
August 03, 2020How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX
August 03, 2020Persistent Systems and IBM forge a closer partnership to help enterprise clients meet their cloud ambitions.
July 30, 2020The agile services market is punishingly competitive - we examine how buyers are scrutinising the value providers bring to their engagements.
July 30, 2020With cybersecurity pegged to sit high on C-Level agendas over the next 24 months, providers are working hard to buy in the capability they need to deliver new
July 30, 2020To best explore the mortgage industry’s future, we went to the experts and spoke with various lenders and providers supporting the industry.
July 30, 2020Business, data, and analytics leaders will find great value in Ellie Mae’s example of data modernization with the help of partner, Persistent.
July 30, 2020While the pandemic pushed providers to lose alpha, cloud computing could step in to support the imbalance with the right talent pool.
July 30, 2020What does cultural fit really mean? This article explores how providers can differentiate through the flexibility and integrity of their staff.
July 29, 2020HFS is working with Pega to profile integrated automation journeys highlighting the importance of a holistic approach with robotic process automation (RPA) in
July 13, 2020This report explains how Infosys is enabling BCP planning for its manufacturing clients.
July 10, 2020Atos recently announced intentions to acquire Paladion - helping the firm move into the competitive detection and response market.
July 10, 2020PwC has invested significantly in experience consulting and in developing a unique framework for measuring and quantifying experience initiatives.
July 09, 2020In July 2020, Accenture finalised the acquisition of Gekko - adding another 100 professionals to the firms growing ranks in France and Benelux.
July 09, 2020Cardinal Health shows how finance is becoming more customer-focused, predictive, and strategic
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