HFS on Sourcing & Procurement

A collection of the latest views from the HFS analyst team on sourcing & procurement.

More HFS Sourcing & Procurement Research

Point of View

Imperative 2021: Make automation native to your digital business architecture

Make automation native within your enterprise to support the priorities of EX, CX, and PX on the road to the OneOffice.

Highlight Report

HFS Highlight: IBM looks to ace digital fan experience at the US Open

The second wave of digital transformation in Media will be driven by experiences.

Highlight Report

HFS Highlight: Accenture’s customer engagement acquisition strategy is aimed at OneOffice dominance in

Creative Drive and N3 are the latest additions to Accenture's CX portfolio

Top 10 Report

HFS Top 10 Source-to-Pay (S2P) Service Providers

This report examines 12 Source to Pay service providers across a defined series of innovation, execution, and voice of the customer criteria.

Highlight Report

HFS Highlight: With the pandemic economy being defined by the cloud, Wipro adds European muscle to its 4C

In this Highlight we look at Wipro’s acquisition of Salesforce Platinum partner, 4C to strengthen its consulting and implementation skills in Europe and the

Highlight Report

HFS Highlight: Infosys acquires Kaleidoscope Innovation to bolster software product design and expertise

Explores the rationale for Infosys' recent acquisition of Kaleidoscope Innovation

Highlight Report

HFS Highlight: EY expands its partnership with CPG giant P&G to sure-up COVID-affected supply chains

Whether you’re a provider or partaker in the supply chain, resilience now and for the near future is front of mind.

Point of View

Use service partners to import fresh thinking to your industry

An agricultural equipment manufacturer partners with Infosys to ensure farmers have the tools and capabilities they need to feed the world

Point of View

Use integrated automation to align your employee and customer experiences

How Sun Life uses RDA to eliminate customer service agents’ mundane work and improve CX

Point of View

Consider a big bang approach for your cloud and application transformation

Harmonic, a high-tech manufacturer, shared its journey from its complex and heavily customized legacy environment to a new and nimble cloud-based environment.

Point of View

Propel your business operations “Straight to Digital” with Digital Associates

How five companies are using digital associates to create better experiences for stakeholders

Highlight Report

HFS Highlight: Accenture acquires Byte Prophecy to show its clients the KPI impact of their data, and AI

Find out how Byte Prophecy augments Accenture's data analytics and AI capabilities

Point of View

Don’t you wish you’d done more? The digital workforce that wasn’t finally has a real chance to

As we all adjust to the new abnormal, this is the time for the digital workforce to shine.

Competitive Intelligence

Service Provider Assessment – Wipro

HFS analysts view of Wipro that highlights its strengths and weaknesses, recent financial performance and positioning in our Top 10.

Competitive Intelligence

Service Provider Assessment – TCS

HFS analysts view of TCS that highlights its strengths and weaknesses, recent financial performance and positioning in our Top 10.

Competitive Intelligence

Service Provider Assessment – Infosys

HFS analysts view of Infosys that highlights its strengths and weaknesses, recent financial performance and positioning in our Top 10.

Competitive Intelligence

Service Provider Assessment – HCL

HFS analysts view of HCL that highlights its strengths and weaknesses, recent financial performance and positioning in our Top 10.

Competitive Intelligence

Service Provider Assessment – DXC

HFS analysts view of DXC that highlights its strengths and weaknesses, recent financial performance and positioning in our Top 10.

Competitive Intelligence

Service Provider Assessment – Deloitte

HFS analysts view of Deloitte that highlights its strengths and weaknesses, recent financial performance and positioning in our Top 10.

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