Covering the worlds of banking, capital markets, and insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
July 30, 2025An assessment of how mortgage service providers drive innovation and deliver value across three strategic horizons.
October 24, 2025GCCs have evolved from low-cost back offices to innovation-led, strategic hubs powering global enterprise transformation.
October 16, 2025Bank CXOs must measure enterprise debt rigorously.
October 15, 2025Lenders should connect smarter with digital precision and empathetic outreach for stronger recoveries and CX.
Point of View
May 15, 2019Improve worker safety, eliminate compensation payouts, and slash insurance costs through a combination IoT & Blockchain.
Point of View
May 14, 2019Blockchain can provide physicians with ready access to patients’ electronic health information.
Point of View
April 25, 2019Insurance carriers have remained distanced from their end customers due to the nature of the industry. Connected ecosystems now offer a way for carriers to plug
Point of View
April 05, 2019Business use cases of AI are verticalized by default, given the domain contexts and consequently the data models, ontologies, semantic networks and rules are to
Point of View
April 03, 2019Why a One Office approach is critical to driving a touch-less personalized customer experience for airlines.
Point of View
March 20, 2019High street banks, you have a problem! Customers are demanding new ways to access and interact with their finances.
Point of View
March 20, 2019Process industries have been historically lumped in with general manufacturing when it comes to Industry 4.0 - it's time to change that.
Point of View
March 19, 2019Massive hidden fractures in the ways enterprises are handling data privacy issues in AI usecases have been exposed. To regain user confidence in AI and data to
Point of View
February 19, 2019Mphasis focused its strategic goals and improved its financial performance in recent years - now it’s time for clients to get more bang for their buck
Competitive Intelligence
February 15, 2019An enterprise-focused analysis of Genpact that highlights it’s business strategy, financials, contracts, clients and strengths & weaknesses.
Point of View
January 23, 2019With a third of enterprises pushing for increased adoption of AI we examine why you must make sure your AI initiatives have adequate bias mitigation.
Point of View
November 27, 2018This POV looks why healthcare leaders should investigate robotic process automation (RPA), which battles complexity, digitizes broken workflows, reduces costs,
Point of View
October 26, 2018This report examines the automation journey of Allied Irish Banks (AIB) and its strategic service partner Wipro to distil some best practices.
Point of View
October 22, 2018We look at two start-ups transforming how healthcare is approached to boost outcomes and support providers’ operational and delivery models.
Point of View
October 02, 2018Mobility is fast emerging as a fundamental insurtech capability. How should carriers rethink their distribution channels and product mix for it?
Point of View
August 31, 2018As visual data labeling advances, computer vision will be thrown open to every business looking for AI-driven competitive advantages.
Point of View
August 23, 2018Utilities across the globe are struggling to drive growth and profit. This report explores how utilities are dealing with the challenges facing them.
Point of View
August 06, 2018HFS researched nearly 400 $1Bn+ enterprises to understand the impact of a digital business model on their operations and learn the best practices—and the
Point of View
July 18, 2018The promise, the hype, and the reality around Enterprise Blockchain adoption in an unadulterated conversation with Paul Brody, the Global Innovation Leader for
Point of View
July 05, 2018The next wave of digital will require faster, better controlled operations. Change gear before your competitors.
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