Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
December 12, 2023This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 23, 2025The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.
June 09, 2025Automakers retrofit Western EVs globally, but today’s fragmented market needs regionally tailored, ecosystem-led ER&D.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Point of View
April 23, 2020Old Mutual prioritizes IT and business collaboration to drive RPA success.
Point of View
April 22, 2020Providers must prepare for a post-COVID-19 boom in IoT, 5G, and edge—telcos are a good place to double-down now as they expand their networks
Point of View
April 17, 2020A look at how a few companies have used distributed ledger technology to power better secure distribution practices.
Point of View
April 16, 2020Mortgage lenders are making strides toward the Digital OneOffice using emerging tech and process optimization—but they need to think bigger than task-specific
Point of View
April 16, 2020Addressing modern slavery is not just about brand image and mitigating business risk—it’s a moral (and legal) obligation.
Point of View
April 15, 2020This report examines the impact of the Covid-19 pandemic on 5G investments.
Point of View
April 14, 2020Yes, we all know to consider the end user—just be sure to cover every end user: it’s critical whether you’re in local government or a CMO.
Point of View
April 09, 2020The COVID-19 crisis has shocked the retail and logistics sectors, who have been fighting around the clock to ensure that it did not impact day-to-day business
Point of View
April 08, 2020We discuss how manufacturers can integrate their operations value chain activities and provide guidelines that manufacturers should follow to implement in their
Point of View
April 08, 2020In this PoV, we analyze the potential of blockchain to fight COVID-19, including several examples of how it has already helped us fight this pandemic.
Point of View
April 06, 2020Discuss the capabilities that enterprises look for before outsourcing a project related to IoT and Industry 4.0 and how this differs from service provider for
Point of View
April 03, 2020Data is a unifier, and enterprises need to bake data strategy into all aspects of their business operations, a lesson that many Accenture clients shared at its
Point of View
April 02, 2020This study provides unmatched insights into the current and emerging state of enterprise blockchain adoption.
Point of View
April 02, 2020Cognizant brings in more brains and brawn with the recent acquisition of Contino.
Point of View
April 01, 2020Infosys and its banking client’s “Juniper” solution could simplify cloud data integration for the entire banking industry
Point of View
April 01, 2020AI and analytics, IT solutions, and green energy investment are three ways that oil and gas execs must reevaluate their priorities during COVID-19
Point of View
March 31, 2020The COVID-19 pandemic will spur digital transformation initiatives across the globe. Social distancing has massive implications across the technology, media,
Point of View
March 27, 2020As we all adjust to the new abnormal, this is the time for the digital workforce to shine.
Point of View
March 27, 2020Soap and social distancing are the best answers that humankind has had thus far to COVID-19. But what about all the technological advancements that we’ve
Point of View
March 27, 2020COVID-19 has created a burning platform for finance leaders to embrace analytics and AI for the best chance of success.
Point of View
March 26, 2020Providers must ensure their investment in blockchain isn’t cut significantly through this uncertain time or they risk being left playing catch-up
Point of View
March 26, 2020Automation Anywhere (AA) is the latest RPA software vendor to hop on the process discovery bus.
Point of View
March 25, 2020This POV lays out the HFS perspective on the five critical capabilities that will help your enterprise pick the right AI implementation partner to drive success
Point of View
March 25, 2020We are exploring the likely impact of COVID-19 crisis on quantum computing.
Point of View
March 25, 2020Discuss how business teams can use low-code AI development platforms to overcome the talent crunch in this domain
Point of View
March 24, 2020Don’t end up with a million-dollar AI program that gets lost in the weeds and forgets the simple stuff.
Point of View
March 23, 2020Decentralized teams from the tech giants have developed approaches and technology stacks that every enterprise should consider to help them to move more teams
Point of View
March 20, 2020Discuss how low-code AI platforms can help to increase the productivity, process accuracy, service quality, and efficiency of the overall business.
Point of View
March 19, 2020We highlight some of the global semiconductor players’ interesting projects and recent developments in the semiconductor and embedded engineering landscape
Point of View
March 18, 2020This PoV enables oil and gas companies to evaluate the AI solutions that they can implement for upstream oil and gas to achieve cost reductions and overall
Point of View
March 18, 2020Enterprises are struggling to keep pace with the unprecedented rate of technological advancements. The promise and impact of emerging technologies on how we and
Point of View
March 18, 2020In this PoV, we highlight some of the key initiatives and client engagement details of Teleperformance and recommend pathways that other service providers must
Point of View
March 16, 2020HFS resuscitates the analyst industry by bringing unique, fresher and more impactful insights into the major innovations impacting business and IT operations
Point of View
March 13, 2020Insights from the voice of the customer research conducted as a part of the HFS Insurance Top 10 report.
Point of View
March 11, 2020We analyze the present pricing landscape of IoT engagements and how service providers can prepare themselves for non-linear pricing models.
Point of View
March 11, 2020When AI becomes pervasive, governance and management of AI solutions’ lifecycle become a key challenge for all enterprise AI leaders who have embarked on this
Point of View
March 09, 2020As digitization sweeps every industry in the new age of hyper-convenient, customer-centric models, the healthcare and life science communities must prepare to
Point of View
March 06, 2020Providers can meet the OT requirements of industrial IT projects in several ways; just make sure your strategy covers and maintains all bases.
Point of View
March 05, 2020As IT projects rely less on traditional programming, and more on ML and data science. Crowdsourcing can help provide access to rare talent and innovation if
Point of View
March 05, 20205G is well on the way to global deployment—but the Huawei question remains. Previous HFS work has outlined the advantages and disadvantages of 5G and the of
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
