Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
December 12, 2023This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.
December 03, 2025Autonomy.Computer rethinks agentic architecture to deliver viable scale without blowing up cost, complexity and risk.
November 24, 2025Veltris turns services into software with vertical AI that kills tech debt and unlocks faster, profitable growth.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Highlight Report
May 11, 2020If you thought of Atos as a Europe-only player when it came to Industry 4.0, then your provider shortlists need a revamp
Point of View
May 08, 2020Power Automate, Microsoft’s Power Platform rebrand of Flow with newly added UI Flow for RPA, is now in general availability (GA).
Point of View
May 07, 2020HFS’ Phil Fersht recently sat down with Alex Rinke, the co-CEO of the process-mining unicorn Celonis, to talk through the company’s journey, key client and
Point of View
May 07, 2020The IBM GBS story to scale WFH post Covid-19
Point of View
May 07, 2020Providers are positioning themselves as central points for the COVID-19 response; collaborating now will prepare your ecosystems for future challenges
Point of View
May 06, 2020We dive into the thoughts of enterprise leaders at EY’s 2020 Blockchain Summit, which show how you can convince your C-suite of blockchain’s worth.
Point of View
May 04, 2020Mars, Inc shares its response to today’s paradigm shock
Point of View
May 04, 2020Providers must prepare their clients, partners, and narratives for an Industry 4.0 rush after COVID-19—while focusing on key short-term technologies
Point of View
April 30, 2020In this PoV, we discuss the overall problems getting faced by the healthcare industry and the interesting use cases it is using to fight COVID-19.
Point of View
April 30, 2020Business leaders must prioritize data and analytics investments toward better customer handling, forecasting and business planning, and operational process and
Point of View
April 29, 2020Providers must invest in and refine their blockchain solutions to win over clients looking towards transparent supply chains in the midst of COVID-19.
Top 10 Report
April 28, 2020This report examines the capabilities of 14 data science and machine learning platform vendors in practices of innovation, execution, and customer criteria.
Point of View
April 25, 2020COVID-19 has caused chaos for enterprises, creating unprecedented challenges with the increase in employees working from home. These challenges have raised and
Top 10 Report
April 24, 2020This report investigates the blockchain space to provide a comprehensive and foundational analysis of the blockchain services market for enterprises.
Point of View
April 24, 2020In this PoV, we will discuss how IoT technology is being used to fight COVID-19 and why IoT needs more focus from service providers.
Point of View
April 23, 2020Old Mutual prioritizes IT and business collaboration to drive RPA success.
Point of View
April 22, 2020Providers must prepare for a post-COVID-19 boom in IoT, 5G, and edge—telcos are a good place to double-down now as they expand their networks
Point of View
April 17, 2020A look at how a few companies have used distributed ledger technology to power better secure distribution practices.
Point of View
April 16, 2020Mortgage lenders are making strides toward the Digital OneOffice using emerging tech and process optimization—but they need to think bigger than task-specific
Point of View
April 16, 2020Addressing modern slavery is not just about brand image and mitigating business risk—it’s a moral (and legal) obligation.
Point of View
April 15, 2020This report examines the impact of the Covid-19 pandemic on 5G investments.
Point of View
April 14, 2020Yes, we all know to consider the end user—just be sure to cover every end user: it’s critical whether you’re in local government or a CMO.
Point of View
April 09, 2020The COVID-19 crisis has shocked the retail and logistics sectors, who have been fighting around the clock to ensure that it did not impact day-to-day business
Point of View
April 08, 2020We discuss how manufacturers can integrate their operations value chain activities and provide guidelines that manufacturers should follow to implement in their
Point of View
April 08, 2020In this PoV, we analyze the potential of blockchain to fight COVID-19, including several examples of how it has already helped us fight this pandemic.
Point of View
April 06, 2020Discuss the capabilities that enterprises look for before outsourcing a project related to IoT and Industry 4.0 and how this differs from service provider for
Point of View
April 03, 2020Data is a unifier, and enterprises need to bake data strategy into all aspects of their business operations, a lesson that many Accenture clients shared at its
Point of View
April 02, 2020This study provides unmatched insights into the current and emerging state of enterprise blockchain adoption.
Point of View
April 02, 2020Cognizant brings in more brains and brawn with the recent acquisition of Contino.
Point of View
April 01, 2020Infosys and its banking client’s “Juniper” solution could simplify cloud data integration for the entire banking industry
Point of View
April 01, 2020AI and analytics, IT solutions, and green energy investment are three ways that oil and gas execs must reevaluate their priorities during COVID-19
Point of View
March 31, 2020The COVID-19 pandemic will spur digital transformation initiatives across the globe. Social distancing has massive implications across the technology, media,
Point of View
March 27, 2020As we all adjust to the new abnormal, this is the time for the digital workforce to shine.
Point of View
March 27, 2020Soap and social distancing are the best answers that humankind has had thus far to COVID-19. But what about all the technological advancements that we’ve
Point of View
March 27, 2020COVID-19 has created a burning platform for finance leaders to embrace analytics and AI for the best chance of success.
Point of View
March 26, 2020Providers must ensure their investment in blockchain isn’t cut significantly through this uncertain time or they risk being left playing catch-up
Point of View
March 26, 2020Automation Anywhere (AA) is the latest RPA software vendor to hop on the process discovery bus.
Point of View
March 25, 2020This POV lays out the HFS perspective on the five critical capabilities that will help your enterprise pick the right AI implementation partner to drive success
Point of View
March 25, 2020We are exploring the likely impact of COVID-19 crisis on quantum computing.
Point of View
March 25, 2020Discuss how business teams can use low-code AI development platforms to overcome the talent crunch in this domain
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