More HFS Emerging Tech Research

Market Impact Report

The low-code imperative is crucial to bring speed and agility to software-driven outcomes

Low-code was the precursor to prompt-based coding, and the lessons in this report are crucial for DevOps teams using both these solutions.

Highlight Report

Forget opportunistic alliances, the future for services firms is integrated ecosystems

KPMG announced a new Head of Ecosystems as Services-as-Software shifts legacy opportunistic partnerships towards intentional ecosystems.

Market Impact Report

Break free from GenAI pilot purgatory

A guide for enterprise leaders on moving GenAI initiatives from endless pilots to successful organization-wide implementation and value creation.

Point of View

Trump’s Stargate demands you accelerate your Services-as-Software plans

Trump’s $500 billion AI infrastructure project, designed to secure America’s technological supremacy, promises a transformative leap in AI.

Point of View

Stay in control amid Microsoft and OpenAI’s agentic land grab

OpenAI and Microsoft make a land grab for your use of agentic AI with autonomous agents embedded in the enterprise stack.

Highlight Report

Cognizant breaks through enterprise agentic orchestration barrier

Cognizant's Neuro® AI Multi-Agent Accelerator tackles enterprise AI silos, enabling seamless orchestration of autonomous agent networks.

Point of View

Unlocking manufacturing potential: A framework for intelligent and agile operations

HFS sets forth a framework for manufacturers that unlocks ROI by leveraging agility, digital threads, and intelligent operations.

Point of View

Superintelligence will rewrite the rules for enterprise ops, yet most firms are woefully unprepared

AI's leap to 'superintelligence' is inevitable. The tech will reach maturity, but are enterprises prepared to harness it?

Point of View

Embrace technology to address the looming healthcare delivery crisis

America is getting older and sicker with growing shortage of clinicians; technology will be the only salvation to manage this perfect storm.

Highlight Report

Innovation success or failure always comes back to outcome-driven collaboration

Despite a dominant AI narrative in 2024, it’s collaboration that always stands out in positive outcomes.

Point of View

The death of the dashboard: Prepare for a new era in enterprise intelligence

The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.

Point of View

Energy innovation needs new clarity over the now, next, known, and unknown

Senior energy industry leaders must step up their collaboration with innovation teams.

Market Impact Report

No more trickle-down digital! How to help mid-tier financial services firms grow in a post-SVB world

HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.

Highlight Report

IBM Consulting makes a big bet on AI-led agentic services

IBM envisions a future where AI agents play a significant role in its consulting services as it moves toward AI-led consulting services.

Point of View

Transforming India’s GCCs: From cost optimizers to innovation powerhouses

GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.

Market Impact Report

Transforming GBS to generative business services: Tech-led challenges and aspirations

Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.

Point of View

Address your enterprise cultural debt first to have a fighting chance of overcoming the rest

Phil Fersht, CEO and Chief Analyst at HFS Research, talks to Cognizant CEO Ravi Kumar.

Point of View

Indian GCCs spread their tendrils to lead the next wave of tech innovation

Enterprises that fail to recognize Indian GCCs as strategic innovation partners risk falling behind in the digital transformation.

Point of View

RPA supervisor to IA orchestrator—C TWO advances up the Generative Enterprise S-curve

The market is experiencing a significant shift toward the Generative Enterprise, reshaping the traditional S-curve of value creation.

Highlight Report

Explore the future of next-gen manufacturing innovations with TCS

TCS is focusing on digital innovation in manufacturing to create customer-centric solutions and make processes efficient and agile.

Highlight Report

With Agentforce, Salesforce brings new opportunities for clients and partners

At its annual Dreamforce event in California, Salesforce officially unveiled Agentforce, an allin-one agentics and Gen AI solution.

Highlight Report

TCS builds Business-in-a-Box to support Xerox’s ‘Reinvention’

Xerox is overcoming dramatic business model changes with the help of the TCS business-in-a-box model.

Data Viewpoint

Modernize core banking to differentiate and future-proof beyond cost-cutting or UI polish

Banks must select their approach carefully to ensure continuously evolving systems.

Highlight Report

Hitachi Digital Services brings multiple entry points to help clients with IT/OT convergence

HDS aims to integrate Gen AI in IT/OT integration to meet the demand for digital engineering and create new sources of value.

Point of View

Energy and utilities leaders must adapt to convergence or risk obsolescence

E&U leaders must adapt to sector convergence, integrating renewables, smart grids, and IoT, or face obsolescence.

Challenger Series

HFS Challenger: Cybage

Cybage delivers value to businesses with a three-pronged approach of delivery excellence, vertical expertise, and partnership ethos.

Highlight Report

Operationalized innovation as a strategic lever to tackle the Digital Dichotomy

Infosys is progressing from internal trend scouting to externalizing innovation.

Point of View

Enterprise voices: Make Responsible AI your foundation for GenAI growth

Responsible AI holds the key to GenAI growth. But only one in 10 firms has a Responsible AI policy in place.

Highlight Report

Key Takeaways from the HFS Spring Summit—The Great Enterprise Disruption

HFS Research took New York by storm in May 2024 with our latest and greatest Horizons Summit event.

Point of View

The big themes facing the technology, media, and telecoms industry

The TMT landscape demands navigating new opportunities and challenges. Success hinges on two pillars: innovation and optimization.

Hot Tech

HFS OneOffice Hot Tech: TrueFoundry

TrueFoundry offers a self-hosted cloud-agnostic platform that enables enterprises to build and scale their Gen AI use cases.

Market Impact Report

Stop dreaming and start doing – your practical and urgent guide to winning with GenAI

How to identify if your enterprise is a GenAI Doer or Dreamer; why that matters and how you can change.

Market Analysis

Resources, Energy and Utilities outlook for 2024

Summary of the Resources, Energy and Utilities HFS pulse data for 2024.

Point of View

ChatGPT-4o comes with a new focus on enterprise needs

A deep-dive on ChatGPT-4o's new focus on enterprise needs

Highlight Report

How enterprises can have their BPO cake and eat it, too

Many enterprise leaders are demanding more for the same from their service providers. But can we have our cake AND eat it?

Point of View

AADA Quadfecta can propel the retail singularity dream, but retailers must eliminate debts

The retail singularity enabler will be the quadfecta of analytics, AI, data platforms, and automation.

Point of View

The new consistent Cognizant looks to move clients from business as usual to AI as usual

HFS looks at how Cognizant is going 'all in' on aiding clients on their AI journeys.

Market Impact Report

The CFO’s quest in an AI-first world

This report describes the heroic journey of CFOs as they navigate the complexities of an AI-powered world

Highlight Report

AI-first, AI-everywhere at Google Cloud Next

At Google Cloud Next, Google showcased a host of capabilities integrating AI into its products, including chip investments, new agents, and LLM (large language

Highlight Report

EY navigates new terrain after shelving Project Everest

EY adapts strategy after shelving Project Everest: integrates tech, prioritizes human-centric approach, and targets industry-specific solutions for market

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