Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 27, 2021 Digital fluency is required to reap the benefits of emerging technology
April 23, 2021 Unit4's ERPx promises to be a platform to deliver business value. Here we outline the potential
April 23, 2021 Investment in automation accelerated across the board as a result of the impact of Covid-19 with Smart Analytics and RPA the biggest winners.
April 19, 2021 We assess 17 RPA providers on execution, innovation, OneOffice alignment, and voice of the customer—and reveal the top 10.
April 16, 2021 In this report, we discuss the overall strategy and client conversations of Infosys Engineering Services.
April 12, 2021 A monthly rollup of merger and acquisition activity
April 9, 2021 70:30 is post-pandemic goldilocks ratio of in-office: WFA for contact center services
April 2, 2021 Celonis, IBM, and Red Hat announced a visionary partnership this week that benefits all three companies, but most importantly, enterprise clients that are
March 26, 2021 The need to automate processes in the cloud to deliver the data clients simply “have-to-have” has never been so nagging as today, could a successful deliver
March 26, 2021 Pegasystems has the components to assist you in your OneOffice journey. Here we explore how.
March 24, 2021 Firstsource recently announced new partnerships with Zappix and Uniphore to target the healthcare
March 23, 2021 This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.
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