Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 10, 2019 How a leading sportswear company partnered to evolve its omnichannel platform from back to front
September 6, 2019 With ransomware’s lethality continuing to grow, industry leaders must look to themselves as part of the problem.
September 2, 2019 This is the HFS list of top 50 BPO providers by revenue.
August 15, 2019 Mid-size IT service provider LTI just announced its acquisition of Lymbyc, an artificial intelligence (AI) product firm based in Bengaluru, India.
July 30, 2019 Finance and accounting leaders from multiple industries gathered with HFS analysts to discuss their journey to the Finance OneOffice.
July 26, 2019 Showcasing why talent and culture are so important to CX partnering strategy, through a glimpse into Teleperformance University and the Athens multi-lingual
July 18, 2019 The insurance industry is ripe for disruption as consumers seek innovative ways to insure risk and change agents offer considerable opportunities.
July 17, 2019 Moving away from political satire - The UA hopes our remaining 6 readers enjoy some actual analysis littered throughout providers’ recent activity.
July 16, 2019 Process industries keep falling behind on the road to Industry 4.0 - agile transformations are tough, but they must find a unique path.
July 16, 2019 Cognizant's recent acquisition of Zenith Technologies boosts it's capabilities in Pharma, but also in IoT.
July 11, 2019 Design leaders in banking share their ideas on using experience innovation to transform CX
July 4, 2019 At our June 19 executive roundtable in New York to discuss the potential of integrated automation for elevating customer experience, it was clear that the of is
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
