Research & Insights

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Competitive Intelligence

Epic: Services Capabilities for HCP, 2026

A look at how Epic performed in the HFS Horizons: HCP Service Providers, 2026.

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Competitive Intelligence

Deloitte: Services Capabilities for HCP, 2026

A look at how Deloitte performed in the HFS Horizons: HCP Service Providers, 2026.

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Competitive Intelligence

Cognizant: Services Capabilities for HCP, 2026

A look at how Cognizant performed in the HFS Horizons: HCP Service Providers, 2026.

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Competitive Intelligence

Accenture: Services Capabilities for HCP, 2026

A look at how Accenture performed in the HFS Horizons: HCP Service Providers, 2026.

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Point of View

Financial duress will be the forcing function for purposeful AI in US healthcare

US healthcare's margin crisis is forcing providers toward purposeful AI and bold new revenue streams.

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Highlight Report

Infosys + Optimum Healthcare IT: Infosys bought the ticket, and now it must win

Infosys's $459M Optimum Healthcare IT deal buys provider-market credibility, not yet the win.

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Horizons Report

HFS Horizons: HCP Service Providers, 2026

A comparison of 50 healthcare provider service partners on their readiness to scale agentic AI and outcome-based delivery.

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Market Impact Report

The $18 trillion opportunity: Four enterprise debts will make or break your AI future

HFS Research and Genpact study finds four enterprise debts trap $18 trillion and block AI value.

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Point of View

The patient is the new payer, and self-pay must anchor the provider’s survival

Self-pay is the new margin lever for healthcare providers facing steep public funding cuts in 2026.

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Point of View

Margins won’t recover until health plans rewire delivery, not just add AI

At the HFS Roundtable in April, leaders agreed that health plan margins won't recover from bolt-on AI, and SAS rewires delivery.

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Enterprise Asset

Operational Playbook: Mid-tier Indian hospitals must orchestrate the international patient journey

A 4-stage playbook for mid-tier Indian hospital CEOs to grow international medical tourism through journey orchestration.

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Point of View

Healthcare cybersecurity needs prioritization, not more protection

Healthcare CISOs must move beyond blanket protection and prioritize data security based on purpose, risk, and lifecycle.

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