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August 06, 2025AI is the new enterprise disruptor - those who reimagine purpose, models, and ecosystems will lead; others risk irrelevance.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 25, 2025This report covers the top technology partners for cybersecurity across a mix of software, hardware, and cloud providers.
June 17, 2025The HFS 2025 voice of the SI partners survey reveals which tech vendors enable their ecosystem to truly drive enterprise value.
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Market Analysis
November 20, 2020This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.
Market Analysis
November 04, 2020This update to the HFS Market Index gives an overview of the IT and business services market performance.
Market Analysis
August 25, 2020This report analyses publicly announced ITMS and BPO contracts in Q2 2020 by region, service types, key verticals, main vendors and digital services.
Market Analysis
August 20, 2020KPMG International and HFS Research are pleased to share The Enterprise Reboot, a research report focused on driving tangible value from emerging technologies
Market Analysis
July 08, 2020Accenture’s recent Q2 2020 earnings give service providers the opportunity to understand the state of the market after the initial shock of COVID-19.
Market Impact Report
June 26, 2020A comprehensive view of global retail and CPG trends and their impact on IT and business process services and technology change agents
Market Impact Report
June 12, 2020A comprehensive view of global insurance trends and their impact on IT and business process services and technology change agents
Market Analysis
June 11, 2020This report analyses publicly announced ITMS and BPO contracts in Q1 2020 by region, service types, key verticals, main vendors and digital services.
Market Analysis
June 09, 2020This update to the HFS Market Index gives an overview of the IT and business services market performance.
Market Analysis
June 03, 2020This report spotlights six of the leading pure play firms specializing in RPA services
Market Analysis
May 01, 2020The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global
Market Analysis
April 30, 2020This update to the HFS Market Index gives an overview of the IT and business services market performance.
Market Analysis
April 28, 2020This is HFS Research’s first-ever report on enterprise AI products from leading service providers. The report includes detailed profiles of 17 service their
Market Analysis
March 19, 2020This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.
Market Analysis
January 30, 2020This report provides a fast overview into the first wave of financial results from the main service companies covering the calendar Q4 2019 period.
Market Analysis
January 17, 2020HFS Research’s first-ever IT/BPO outsourcing contract renewal report. In this report, we analyze outsourcing contracts that are up for renewal in 2020.
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