Overnight, your firm has been gifted with software providing an incredible ability to generate human-like text, understand and respond to queries, perform simple tasks, and even hold a conversation… Are you really up to the task of winning in the era of the Generative Enterprise? Let’s explore what GenAI and artificial intelligence can really mean for you.
An assessment to understand the why, what, how, and so what of service providers offerings across the agentic services value chain.
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Hazel AI is an agentic modernization platform taking an HFS Services-as-Software approach to data platform and ERP modernizations.
Agentic AI exposes process debt rooted in tacit knowledge, limiting outcomes unless decision logic is made executable.
Competitive Intelligence
March 30, 2026A look at how IBM performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how Infosys performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how KPMG performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how NTT DATA performed in the HFS Horizons: Agentic Services, 2026.
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March 30, 2026A look at how Publicis Sapient performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how TCS performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how Wipro performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how Akkodis performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how Atos performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how BCG performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how Brillio performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how EXL performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how Firstsource performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how Genpact performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how Hitachi Digital Services performed in the HFS Horizons: Agentic Services, 2026.
Competitive Intelligence
March 30, 2026A look at how iOPEX performed in the HFS Horizons: Agentic Services, 2026.
Tom Reuner,
Executive Research Leader
Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.
David Cushman,
Executive Research Leader
David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.
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