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More HFS Artificial Intelligence Research

Competitive Intelligence

Birlasoft: Legacy Application Modernization Services Capabilities, 2025

A look at how Birlasoft performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

Competitive Intelligence

Sonata Software: Legacy Application Modernization Services Capabilities, 2025

A look at how Sonata Software performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

Competitive Intelligence

Unisys: Legacy Application Modernization Services Capabilities, 2025

A look at how Unisys performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

Competitive Intelligence

Virtusa: Legacy Application Modernization Services Capabilities, 2025

A look at how Virtusa performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

Competitive Intelligence

Unqork: Legacy Application Modernization Services Capabilities, 2025

A look at how Unqork performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

Competitive Intelligence

Softtek: Legacy Application Modernization Services Capabilities, 2025

A look at how Softtek performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

Competitive Intelligence

Fujitsu: Legacy Application Modernization Services Capabilities, 2025

A look at how Fujitsu performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

Competitive Intelligence

Torry Harris: Legacy Application Modernization Services Capabilities, 2025

A look at how Torry Harris performed in the HFS Horizons: Legacy Application Modernization Services, 2025.

Data Viewpoint

Mortgage lenders stuck on GenAI automation are missing the next wave of growth

Automation solves today’s problems but GenAI-driven reinvention defines tomorrow’s mortgage leaders.

Market Impact Report

Consulting that delivers, not just recommends

Consulting’s future is AI-powered, orchestrated, and outcome-based, not effort-driven.

Highlight Report

Infosys Confluence sent a wakeup call: your agentic AI won’t scale without redesign

Infosys urges enterprises to redesign governance and process foundations to scale agentic AI responsibly.

Point of View

CEOs, ready your battle plan—digital sovereignty is the data and AI battleground

Data is driving digital sovereignty, which is critical for a company's leadership to understand and manage global risks.

Highlight Report

Scale value by embedding agentic AI in core ops

Enterprises must scale AI value by busting out of test-and-learn trials. Embed agentic AI in core operations.

Highlight Report

Stop feeding AI garbage—Antworks’ Insurants helps insurers trust their data

AntWorks’ Insurants offers insurers a practical path to high-quality, AI-ready data.

Highlight Report

Stop chasing hype, start harnessing hope, and make real headway to succeed with AI

Enterprise leaders are debating whether agentic AI is hype, hope, or something they can scale across their firms.

Market Impact Report

The future of BPO services is Services-as-Software, turning hours into outcomes

This thought leadership will explore the enterprise's willingness to move BPO services from FTEs to a service-as-software model.

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Our Artificial Intelligence Practice Leaders

Tom Reuner,
Executive Research Leader

Tom Reuner is an Executive Research Leader at HFS. Tom is responsible for managing the HFS IT Services practice with coverage areas including cloud native, application modernization, and quality assurance. Furthermore, Tom covers the emerging ecosystems of ServiceNow, Salesforce, and Pega. Learn more about Tom.

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David Cushman,
Executive Research Leader

David leads our Emerging Technology Practice, tracking OneOffice™ enablers from automation and AI, data and design thinking, integration, process orchestration, workflow, and intelligence. He is deeply engaged in research into business value delivered by SaaS, and he leads our HFS Hot Vendors program. Learn more about David.

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