Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 23, 2018 This Blueprint takes a detailed look into the ServiceNow Services practices of major providers.
March 23, 2018 This report evaluates key customer engagement services providers operating in the retail industry.
March 16, 2018 This inaugural Blueprint analyzes the dynamics and state of the Enterprise AI market.
March 13, 2018 This report analyses publicly announced ITO and BPO contracts in North America by service types, key verticals, and main vendors
March 7, 2018 As one generation of services grinds to a halt, another is quickly ramping up to drive what we at HfS are calling F&A 3.0.
March 7, 2018 This report contains a detailed study of digital outsourcing deals for the year 2017
March 1, 2018 The foundation for any blockchain solution is its underlying platform or framework, which sets the rules of the game. This PoV focuses on the top 5.
February 28, 2018 The framework for the touchless digital customer experience and the creation of an intelligent, single office to enable it.
February 26, 2018 This Point of View report previews our manufacturing value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
February 26, 2018 This Point of View report previews our healthcare value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
February 26, 2018 This Point of View report previews our Life Sciences-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
February 19, 2018 How is the cost of consulting being impacted by the growing demand for digital consulting services and the corresponding talent crunch.
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