Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
December 12, 2023This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.
July 09, 2025Tariffs exposed brittle delivery models, pushing bold enterprises to automate, adapt sourcing, and build resilience.
June 23, 2025The telecom sector is undergoing an overhaul as the capex heavy industry seeks new revenue streams to drive growth and value.
June 09, 2025Automakers retrofit Western EVs globally, but today’s fragmented market needs regionally tailored, ecosystem-led ER&D.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Point of View
October 20, 2017Discussions around RPA and AI almost always correspond with shrinking opportunities for humans. This presents a threat and an unmatched opportunity.
Point of View
October 18, 2017This comprehensive report describes an actionable set of eight elements required for successful RPA orchestration.
Point of View
October 12, 2017The market for RPA continues to be obfuscated by smoke and mirrors. HfS' Summit in Chicago provided a realcheck what really is on buyers’ minds.
Point of View
September 29, 2017This report depicts the journey toward data-centric models with a view to drive business outcomes
Point of View
September 29, 2017In this PoV, we discuss the top strategies adopted by the embedded and semiconductor service providers to expand their business
Point of View
September 28, 2017How can clients of oil and gas operation services better leverage their third-party providers to get their operations to the next level?
Point of View
September 26, 2017This report outlines client buying behavior and preferences in the embedded and semiconductor engineering services market.
Top 10 Report
September 14, 2017Each of our Blueprints covers trends and themes on the combinations of talent and technology for business outcomes, service provider analysis, and for
Competitive Intelligence
September 13, 2017The HfS Buyers' Guide offers a one-stop view of the services capabilities of EY
Point of View
August 28, 2017This PoV discusses thirteen smart technologies shaping Industry 4.0 based on a study of 500+ engagements across 12 service providers.
Point of View
August 09, 2017This PoV discusses the seven factors behind the dramatic cryptocurrency volatility in 2017
Point of View
July 19, 2017This POV highlights the importance of creating a data foundation for their organization.
Point of View
June 30, 2017This POV explores the six newest areas of HR Tech innovation that offer significant value-driving potential for HR functions.
Point of View
June 06, 2017Questions and Answers To Help Services Buyers Understand Blockchain And It's Potential
Point of View
February 03, 2017Blockchain has the potential to reinvent how business happens. But it's not the best solution for all business transactions. Look at comparative cost and value
Top 10 Report
October 20, 2016This Blueprint Report covers current trends, forward-looking market activity and analysis of 18 service providers deploying IoT work.
Top 10 Report
October 19, 2016This Blueprint Guide evaluates the offerings of some early explorer service providers, giving buyers a sense of what’s available where things are going.
Point of View
October 14, 2016Connecting assets to monitor and gain insights has been incredibly important in energy industries, and now we have entered a new phase.
Point of View
April 26, 2016Properly identifying and assessing vulnerabilities is key to shifting from reactive to proactive strategies and increasing enterprise security maturity.
Point of View
April 21, 2016Utility regulators are waking up to the reality and the possibilities of cloud computing and As-a-Service, looking to take away cloud adoption hurdles.
Point of View
March 02, 2016PassFort, a startup in the KYC/AML and onboarding workflow market, is added to our Cyber Watch List as an emerging player in the Digital Trust and Security
Point of View
February 12, 2016Blockchain technology is rising fast on promotional hype, but can this Bitcoin-enabler actually deliver the digital trust that is being promised?
Point of View
February 08, 2016The Silicon Valley giants have huge energy needs. How do these companies make sure they have enough energy supply to keep their operations running? Google bets
Point of View
January 05, 2016IoT is quickly reshaping the type and value of user-centric data, opening up new prospects, and risks, for delivering mass personalization at scale.
Point of View
December 23, 2015In this session of the #CXforum, HfS sat down with Dennis DeGregor of HPE to discuss the rise of digital natives and the impact this is having on managing
Point of View
December 16, 2015How will consumers, enterprises, and governments navigate the risks and policy issues that surround the IoT?
Point of View
November 29, 2015Deploying product management approaches and investing in shared intellectual property is the path to early IoT differentiation and success.
Point of View
November 10, 2015By putting shared data out into a commonly trusted system of record, Blockchain offers hope for BPaaS solutions that seek to build across enterprises and become
Point of View
November 03, 2015IBM is in the Winner’s Circle of the Blueprint on IoT Services from their portfolio of IoT tools & platforms and end-to-end managed services. The acquisition
Point of View
October 09, 2015HCL recently highlighted its approach to "connecting dots" in the health care and life sciences ecosystem including solutions using digital technologies and its
Top 10 Report
October 01, 2015The 2015 HfS IoT Services Blueprint Report covers current trends and forward-looking market activity, and analysis of 18 service providers addressing the of
Point of View
September 09, 2015Dreamforce '15 promises to be a bigger extravaganza than ever before, so HfS has decided to focus our time there researching 4 key trends that are important to
Point of View
July 31, 2015The rapid pace of #digitaltransformation, the arrival of #IoT, and the rush by organizations to move assets online, has created nirvana for both private and to
Point of View
July 24, 2015The Internet of Things (IoT) holds the promise of increased efficiency but realizing these gains often requires data gathered outside one’s enterprise. As one
Point of View
May 22, 2015HfS analysts recently spent time with Satheesh Kumar, SVP, GM, Analytics at Symphony Teleca, to understand the capabilities and growth plans for the company’s
Point of View
May 19, 2015Is the internet-of-things (IoT) getting hijacked by newcomers? We hope so. After all, IoT is a business opportunity not a technology problem. Here is what must
Point of View
May 05, 2015At its recent analyst event in Frankfurt Wipro’s CEO TK Kurien unveiled Wipro’s Holmes artificial intelligence platform.
Point of View
April 15, 2015HfS Research believes that in order to really embrace the “As-a-Service Economy,” enterprises will have to develop new capabilities that go beyond what was
Point of View
March 04, 2015Accenture's acquisition of Brazil based Gapso, provides analytics capabilities across a key combination of geos (Brazil/Lat Am), industries (Energy and and IoT
Point of View
February 13, 2015As attention around IoT gains steam in 2015, this report advises enterprise buyers start thinking about the impact of wearables as well. While these were in the
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