Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
December 12, 2023This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.
December 03, 2025Autonomy.Computer rethinks agentic architecture to deliver viable scale without blowing up cost, complexity and risk.
November 24, 2025Veltris turns services into software with vertical AI that kills tech debt and unlocks faster, profitable growth.
November 20, 2025WRITER’s AI Leaders Forum revealed a speed–trust gap holding back the business benefits of rapid technological innovation.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Point of View
March 16, 2021Wipro supports National Health Service Scotland to progress toward the institutionalization and large-scale application of AI
Highlight Report
March 16, 2021TCS launches Clever Energy, enterprise-level energy and emission management system.
Highlight Report
March 12, 2021For the first time, Accenture has acquired an industrial robotics solutions provider, Pollux. This acquisition will expand Accenture’s capabilities in the of
Point of View
March 10, 2021So—enough with the BS, let’s stop the prop! It’s time to stop hiding behind the short-term value of propping up legacy with RPA or any singular technology
Highlight Report
March 10, 2021In January 2021, TCS launched the Autoscape solution suite to accelerate the initiatives and innovation in the areas of autonomous and connected vehicles for to
Highlight Report
February 26, 2021As the world experiences the impact of COVID-19, we attended the Infosys APAC Confluence 2021, an annual event that brought together the company’s leaders and
Point of View
February 24, 2021COVID-19 shined a spotlight on supply chains, illuminating the cracks, and in December HFS organized a digital roundtable to discuss them.
Highlight Report
February 23, 2021Accenture published its Technology Vision 2021 report and included an analyst briefing and discussing why is has shifted from more technology-centric to HFS its
Data Viewpoint
February 22, 2021Our recent study shows an appetite for decision support technologies across several industry verticals
Highlight Report
February 22, 2021It’s not quite a first-mover advantage—but Atos and IBM are among the early big names in the sustainability solutions space.
Highlight Report
February 22, 2021We recently connected with management from EXL’s L&A and P&C businesses to understand how they are helping their clients improve their dataflows.
Point of View
February 19, 2021Infosys and Citizens Bank share experiences in rapid acceleration of digital transformation
Point of View
February 17, 2021With often bewildering noise levels around automation, it is not easy to find your bearings in a foggy technology landscape. Thus, we are taking stock of the on
Point of View
February 12, 2021The secular shift toward an accelerated adoption of cloud capabilities continues unabated. Learn from the experiences of Coforge and its client, a US-based and
Highlight Report
February 12, 2021HFS analyzes the strategic impact of SAP's launch of a new offering "RISE with SAP" aimed at accelerating migration to HANA
Highlight Report
February 11, 2021Cognizant has acquired Linium, one of the early proponents of what ServiceNow calls Enterprise Service Management (ESM), the expansion of the platform towards
Highlight Report
February 10, 2021To understand why BPaaS and other XaaS offerings are likely to gain traction in healthcare, we deep-dive into Cognizant’s healthcare BPaaS offering.
Point of View
February 09, 2021A new dawn for digital insurance: the pandemic is one crisis that is not going to waste. The industry has had a kick up the proverbial and is advancing steadily
Data Viewpoint
February 08, 2021F&A voice of the customer suggests gap in emerging tech impact
Highlight Report
February 04, 2021There's a growing ecosystem of services and technology providers making sustainability native internally and for customers.
Point of View
February 03, 2021Customer data platforms (CDPs) meet three urgent needs for marketers to champion a OneOffice mindset. The cloud-based platforms can handle the trend to work and
Data Viewpoint
February 02, 2021Findings from our recent Triple-A Trifecta Services Top 10 show that enterprises are just getting started in their combined us of these critical change agents -
Data Viewpoint
February 02, 2021Service providers get kudos on flexibility, partnering and vision for digital associates, but score lowest on embedding intelligence
Highlight Report
February 01, 2021Ditch the CRM focus and embrace an omnichannel strategy
Point of View
January 29, 2021The COVID-19 pandemic’s impact has been profound and far-reaching in travel and hospitality, with executives in these sectors having relatively lower about .
Highlight Report
January 29, 2021In January 2021, Cognizant has agreed to acquire Magenic Technologies, a custom software development services company in the U.S. Magenic is Cognizant's third
Point of View
January 27, 2021The low down on process debt, digital natives, and automation in the cloud!
Highlight Report
January 26, 2021Mphasis has a vision for providing quantum solutions—but it needs to rapidly educate potential clients if it wants to get an early-mover advantage.
Market Analysis
January 22, 2021A monthly rollup of merger and acquisition activity
Highlight Report
January 19, 2021In December 2020, we attended the Birlasoft analyst and advisor day to know more about its overall strategy, key capabilities, and flagship client engagements
Point of View
January 12, 2021HFS assessed, the enterprise leader’s investment preferences, the state of hyper-scalers, and the service providers who made the first move on the cloud, are
Point of View
January 11, 2021Join the “superheroes” of technology adoption by focusing on top-level leadership, talent, and your strategic approach toward technology and data.
Highlight Report
January 05, 2021As improving patient experience remains at the heart of healthcare transformation, we recently caught up with Frank Gulitz, the CIO of Switzerland-based startup
Point of View
December 22, 2020Musings from HFS’ F&A Digital Roundtable
Point of View
December 22, 2020The OneOffice (connecting the front, middle, and back offices to create a touchless and frictionless digital experience) is no longer a pipe dream. Almost it a
Point of View
December 22, 2020Emerging technology success needed a business case and change of culture before COVID-19—now they’re even more critical.
Highlight Report
December 15, 2020EXL believes that a data-led approach is crucial for enterprise, and their domain and analytics expertise might make them a partner worth considering.
Point of View
December 11, 2020Blockchain has been on an upward trajectory for many years, but the COVID-19 outbreak threatened to change that – our recent survey with KPMG International
Point of View
December 10, 2020Explore how different industry players are using 3D printing for their business landscape and how service providers should prepare themselves for 3D printing
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