Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
March 18, 2026An assessment to understand the why, what, how, and so what of service providers offerings across the agentic services value chain.
July 13, 2026How media broadcasters can use agentic AI to reclaim content, community, and commerce from big tech platforms.
June 18, 2026Why enterprises must fix enterprise debts before scaling AI, from an HFS and Publicis Sapient roundtable.
May 25, 2026EY treats model and agent providers as peers to cloud, and CIOs must reprice their platform deals accordingly.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Data Viewpoint
September 14, 2021Industrial manufacturing industry has realized the importance and benefits of IoT implementations. Data PoV to discuss the same
Point of View
September 13, 2021Blockchain funding reached a record high in the first half of 2021—and we're keen to understand why.
Highlight Report
September 08, 2021AML RightSource is on a mission to be the go-to firm for financial crimes mitigation services fueled by M&A
Highlight Report
September 03, 2021Competitive intelligence platform that focuses on the life sciences could be worth its weight in gold if used smartly.
Highlight Report
September 03, 2021AntWorks is back squarely focused on IDP with an enhanced out-of-the-box proposition, a new marketplace, and a ‘new’ CEO, too
Highlight Report
September 02, 2021Ashling is the latest PE-backed automation services specialist to climb aboard the acquisition party train with Machina
Point of View
August 30, 2021This POV provide an overview of key security considerations when deploying a Robotic Process Automation environment.
Highlight Report
August 30, 2021BP3 is the newest RPA services specialist that can offer enterprise customers the reassurance of scale.
Point of View
August 27, 2021Ransomware attacks on healthcare is rampant; regulations and enterprise capabilities are insufficient. So consumers to own data.
Point of View
August 25, 2021HFS Symposium, Digi Chat with Phil Fersht, and Manish Sharma on enterprises digital transformation journey and market adoption.
Point of View
August 25, 2021Are ecosystems, outcomes, and diversity the keys to successful tech adoption? Read on.
Point of View
August 24, 2021The HFS Symposium panel Discovering Data underscored the sentiments that investments in data would increase significantly.
Point of View
August 24, 2021The HFS OneOffice™ Digital Symposium hosted an executive panel discussing the challenges and opportunities in 2021.
Point of View
August 24, 2021How Celonis is helping clients get past legacy silos and meaningfully embed the Triple-A Trifecta.
Point of View
August 24, 2021How Bayer and Deutsche Post are aligning people, process, and change to make automation native.
Highlight Report
August 24, 2021HGS healthcare bold divestiture will allow it to focus its attention on its consumer experience (CX) and digital services.
Highlight Report
August 23, 2021Helping retailers accelerate their digitalization amid disruption.
Point of View
August 19, 2021How freight business TFG Transfracht built in the adaptability and interoperability to succeed in digital ecosystems.
Point of View
August 17, 2021At our Digital Symposium, HFS' own Saurabh Gupta was joined by Paul Roehrig for a candid Digi-side Chat.
Point of View
August 13, 2021An engaging digi-side chat between Azeem Azhar and Phil Fersht on the intersection of technology and society.
Point of View
August 13, 2021The value of emerging tech is how we apply it to solve real-world problems.
Point of View
August 12, 2021Read the key findings of the Native Automation panel at HFS Symposium 2021.
Point of View
August 11, 2021Whether talking to analysts, customers, or investors, up-and-coming service and tech providers must focus on business outcomes.
Point of View
August 11, 2021Panel discussion to discuss some of the key future aspects of the outsourcing industry.
Highlight Report
August 05, 2021Salesforce adds to its enterprise portfolio with an RPA provider of its own.
Highlight Report
July 30, 2021TCS Cognix aims for an integrated technology architecture to help enterprise clients get beyond their patchwork of technologies.
Point of View
July 29, 2021The time is now to replace analog work methods with the OneOffice mindset & work culture.
Data Viewpoint
July 28, 2021Cybersecurity, IoT, and Smart Analytics have seen the highest adoption.
Data Viewpoint
July 28, 2021Majority of the industrial manufacturers are still focusing on operational efficiency.
Data Viewpoint
July 27, 2021Healthcare has long been considered a technology laggard, however it has emerged a leader in the adoption of emerging tech.
Point of View
July 23, 2021C-suites must align the whole organization behind customer and employee experience transformation–focusing on business outcome.
Point of View
July 22, 2021HFS Research, with Infosys, surveyed 100 CXOs at US health plans to evaluate the fit for a “healthcare digital platform.
Point of View
July 22, 2021Applications are dead, data is your North Star in the journey to Cloud Native.
Highlight Report
July 21, 2021Accenture continues its Industry 4.0 related acquisitions and this time its umlaut.
Highlight Report
July 19, 2021IBM acquires private firm BoxBoat to boost Kubernetes and Application Containerization services.
Point of View
July 19, 2021HFS looks as how Google Cloud Platform gets serious about data, analytics, Anthos and partner ecosystems to fuel growth.
Highlight Report
July 19, 2021Enterprises and providers must combine tech, services, and ecosystems to reach net-zero and broader sustainability goals.
Highlight Report
July 19, 2021Confidence in your underlying data means improved confidence in the business.
Point of View
July 15, 2021Health services company Cigna is setting the pace for automation use at a strategic scale.
Point of View
July 14, 2021Perspectives from HFS, EXL, and a selection of its P&C clients on the data-driven future of the industry.
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