Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 16, 2019 This POV outlines the benefits of Persistent Systems’ acquisition of Youperience in June 2019 to enhance its Salesforce services capabilities.
September 12, 2019 The 2019 HFS Top 10 Cloud Migration and Management Services report examines the role service providers play in the highly competitive cloud market.
September 11, 2019 How the highest performing organizations across the Global 2000 companies are rethinking operations and transforming interactions to support the customer
September 10, 2019 How a leading sportswear company partnered to evolve its omnichannel platform from back to front
September 6, 2019 Leading service providers are effectively reducing their operating costs and service costs with AI-ML. But, are these savings and benefits being passed on to
September 6, 2019 With ransomware’s lethality continuing to grow, industry leaders must look to themselves as part of the problem.
September 5, 2019 Do you think RPA adoption is solely the purview of the world’s biggest banks and insurers? If you did, you would be wrong.
September 2, 2019 HFS, with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Henkel.
September 2, 2019 This is the HFS list of top 50 BPO providers by revenue.
August 30, 2019 This POV examines the state of digital transformation in the BFS sector, leveraging the latest data from our Industry Digital Transformation survey.
August 29, 2019 Interest in IT and business process outsourcing seems to be at an all time low. Are organizations wholesale shifting to internal models or is something else
August 29, 2019 As CIOs migrate more business data to the cloud, securing it will take up a much larger portion of corporate mindshare. To assure executives of their cloud’s
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