Explore our latest research, analysis, and thought leadership.
June 22, 2026GCCs can turn recurring work into reusable Services-as-Software™ instead of staffing up as demand rises.
June 22, 2026An HFS and EY analysis of why scaling agentic AI means tackling five interdependent friction areas together.
June 19, 2026Infosys's $459M Optimum Healthcare IT deal buys provider-market credibility, not yet the win.
June 18, 2026How Lenovo's FIFA World Cup 2026 build gives CIOs a blueprint for running AI in production at scale.
June 18, 2026Why enterprises should buy business outcomes, not solutions, and shift to intent-native services as AI absorbs execution.
June 18, 2026Why enterprises must fix enterprise debts before scaling AI, from an HFS and Publicis Sapient roundtable.
June 18, 2026AI is hollowing out effort-based pricing in RCPG services, pushing leaders toward value-linked and shared-risk models.
June 17, 2026A comparison of 50 healthcare provider service partners on their readiness to scale agentic AI and outcome-based delivery.
June 17, 2026Why India’s GCCs now win on AI talent over cost, and what CIOs must do to build their enterprise AI engine.
June 17, 2026How humanizetech.ai automates SAP delivery from design to go-live, easing the specialist bottleneck that stalls programs.
June 17, 2026Aerospace and defense leaders face a 17,000-aircraft backlog they cannot deliver; execution, not demand, defines the next phase.
June 16, 2026Cursor's enterprise pivot gives tech leaders the leverage to set the terms with AI-native software engineering vendors.
June 15, 2026HFS Research and Genpact study finds four enterprise debts trap $18 trillion and block AI value.
June 10, 2026Why SAP S/4HANA success means business outcomes, not go-live dates, and how to hold providers accountable.
June 10, 2026Why CIOs must separate proven AI in SAP delivery from AI claims in production ERP, and what to demand of providers.
June 10, 2026Self-pay is the new margin lever for healthcare providers facing steep public funding cuts in 2026.
June 10, 2026As agentic AI matures, efficiency gains plateau while intelligence value compounds; see which KPIs to track now.
June 09, 2026At an HFS roundtable, 20 senior leaders discussed the four debts stalling enterprise AI and why people are the real blocker.
June 09, 2026Service provider teams already have agentic AI skills, but lack the time, tools, and governance to turn them into value.
June 08, 2026How CIOs can scale AI into production and close the velocity gap separating frontrunners from the rest.
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