Research
70:30 is post-pandemic goldilocks ratio of in-office: WFA for contact center services
Published: April 9, 2021An assessment of the TMT market and its leading service providers’ execution, innovation, and enterprise client feedback
Published: April 9, 2021We present the HFS OneOffice Hot Vendors Report for Q1 2021. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for the Digital OneOffice.
Published: April 8, 2021Going against the usual approach of larger IT providers acquiring smaller, innovative players, private equity firm Sunstone Partners acquired three ServiceNow pure-plays to create a new challenger with global ambitions
Published: April 7, 2021Celonis, IBM, and Red Hat announced a visionary partnership this week that benefits all three companies, but most importantly, enterprise clients that are seeking digital transformation.
Published: April 2, 2021HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups that often offer bleeding-edge innovation but are not big enough to pass muster with standard risk and sourcing protocols.
Published: April 1, 2021Solink’s new use cases enable work-from-anywhere managers to build better brick-and-mortar experiences with connected data
Published: March 31, 2021