Click to read A Manifesto to Revitalize the BPO Industry
As the dust settles and we adjust to a world beyond the initial pandemic shock, one thing has become incredibly clear: enterprises cannot rely on legacy technologies and inefficient processes....
Belfius’ and Hexaware’s enterprise-wide approach fuels a journey from RPA to intelligent automation and beyond Why is it so hard to scale and industrialize automation initiatives? The ugly truth...
HFS assess the progress of HCL DRYiCE, a set of proprietary AI and Automation solutionsPublished: October 7, 2020
The second wave of digital transformation in Media will be driven by experiences.Published: October 6, 2020
Our research found that over half of process intelligence engagements are in Europe, which means North American enterprise could be missing the party!Published: October 5, 2020
Belfius’ and Hexaware’s enterprise-wide approach fuels a journey from RPA to intelligent automation and beyondPublished: October 5, 2020
Creative Drive and N3 are the latest additions to Accenture’s CX portfolioPublished: October 2, 2020
HFS’ Digital Roundtable points to the need for sustaining momentum and driving a culture of genuine process change to achieve post-pandemic digital success.Published: September 28, 2020
In Another Monday, Hyland has found the opportunity to break out from the content management mold.Published: September 25, 2020