If there is one lesson we will eventually take from COVID-19, it’s the paranoia that government and business leaders now live with: the constant fear that a crisis like this...
Migrating to cloud applications can achieve speed, flexibility, and ease of management of IT environments. However, it can also be a mammoth undertaking technically and organizationally. A merger, acquisition, divestiture,...
Our extensive research of Global 2000 organizations reveal that less than 30% of enterprises have seen tangible value from emerging technologies across their cloud, AI (artificial intelligence), analytics, edge computing,...
70:30 is post-pandemic goldilocks ratio of in-office: WFA for contact center services The benefits of digital services are all about being faster, cheaper, and more profitable—and the work-from-anywhere (WFA) economy...
70:30 is post-pandemic goldilocks ratio of in-office: WFA for contact center servicesPublished: April 9, 2021
An assessment of the TMT market and its leading service providers’ execution, innovation, and enterprise client feedbackPublished: April 9, 2021
We present the HFS OneOffice Hot Vendors Report for Q1 2021. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value proposition for the Digital OneOffice.Published: April 8, 2021
Going against the usual approach of larger IT providers acquiring smaller, innovative players, private equity firm Sunstone Partners acquired three ServiceNow pure-plays to create a new challenger with global ambitionsPublished: April 7, 2021
Celonis, IBM, and Red Hat announced a visionary partnership this week that benefits all three companies, but most importantly, enterprise clients that are seeking digital transformation.Published: April 2, 2021
HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups that often offer bleeding-edge innovation but are not big enough to pass muster with standard risk and sourcing protocols.Published: April 1, 2021
Solink’s new use cases enable work-from-anywhere managers to build better brick-and-mortar experiences with connected dataPublished: March 31, 2021