Nest is a platform for Atos to become a global force in L&P BPO
Published: March 30, 2021The need to automate processes in the cloud to deliver the data clients simply “have-to-have” has never been so nagging as today, could a successful Automation Anywhere–Google match-up, potentially, deliver exactly that.
Published: March 26, 2021Pegasystems has the components to assist you in your OneOffice journey. Here we explore how.
Published: March 26, 2021Firstsource recently announced new partnerships with Zappix and Uniphore to target the healthcare
Published: March 24, 2021This report analyses publicly announced ITMS and BPO contracts in Q4 2020 by region, service types, key verticals, main vendors and digital services.
Published: March 23, 2021Former HFS Hot Vendor Quorum becomes energy’s big beast of BPM with M&A moves to extend capabilities and footprint
Published: March 19, 2021