Research

Points of View

The State of Change in a Change of State

“This databook presents results of the groundbreaking HfS Research/Sourcing Change survey on the implication of change mangement for sourcing success. The survey is based on the perceptions of 96 buyers and 141 providers.

Points of View

NorthgateArinso: Is it ready to give the HRO market a boost?

NorthgateArinso’s HR and payroll outsourcing roots stem back to its days as a UK payroll service provider called Rebus Human Resources Services. Northgate Information Solutions acquired Rebus in 2004. HfS debates its HRO future.

Points of View

Global Utilities Outsourcing

Service providers are ramping up their expertise to offer smart grid related offerings as part of an end to end solution to utilities clients. HfS presents a competitive service provider mapping for the utilities vertical.

Points of View

The F&A BPO Market Landscape in 2011: Re-emerging from the Recession, Re-focusing on Business Outcomes

HfS believes the market for finance and accounting business process outsourcing (F&A BPO) services is poised for a new phase of growth. In this report, we present an unprecedented industry view analysing 788 live F&A engagements.

Points of View

The HfS Research BPO Price-benchmarking tool: Introducing the HfS BPO PriceIndicator™

The HfS PriceIndicator™ shares HfS Research’s latest thoughts on how to approach, develop and benchmark your BPO pricing strategy for Finance and Accounting, Procurement and Human Resources functions.

Points of View

HfS Live and Unfiltered, Part 1 (Webinar)  

“It’s time for next practices, not best practices. How can we move outsourcing beyond a cost savings vehicle?” In this coverage of our heated webinar, 4 providers and 4 buyers lock heads and debate the burning outsourcing issues.”

Points of View

Key Considerations for Outsourcing Payroll

The benefits of managing an integrated global HR operation increase exponentially in today’s markets.There is often no better platform to base HR data than at the payroll level – we explore key payroll considerations.

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