Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Horizons Report

HFS Horizons: Enterprise Blockchain Services, 2025

An assessment of the leading service providers delivering enterprise blockchain.

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Data Viewpoint

T&H buyers, stop paying for efficiency and start demanding growth

T&H service providers are performing well in delivering efficiency and cost impact.

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Data Viewpoint

T&H industry leaders must demand a close to the innovation gap, and fast

T&H industry has spent the last few years rebuilding operations and restoring traveler confidence.

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Point of View

Financial sector transition plans are weak—set red lines before you’re forced

Senior BFSI industry leaders must set red lines or watch policymakers, markets, and public opinion impose them instead.

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Data Viewpoint

Mortgage lenders stuck on GenAI automation are missing the next wave of growth

Automation solves today’s problems but GenAI-driven reinvention defines tomorrow’s mortgage leaders.

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Data Viewpoint

The analytics-cloud-GenAI trio is the building foundation for today’s supply chains

Data chart from “HFS Horizons: Intelligent Supply Chain Services, 2025” shows where the money is flowing.

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Data Viewpoint

Real‑time planning and supplier synergy determine the winners in today’s supply chain race

More than 70% enterprises are investing in planning and supplier management.

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Market Impact Report

Consulting that delivers, not just recommends

Consulting’s future is AI-powered, orchestrated, and outcome-based, not effort-driven.

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Point of View

Stop spreading your supply chain investments thin, invest in what matters

SC Leaders don’t need new strategy, just focus, these capabilities drive 70% of spend and deliver faster, scalable value.

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Highlight Report

Infosys Confluence sent a wakeup call: your agentic AI won’t scale without redesign

Infosys urges enterprises to redesign governance and process foundations to scale agentic AI responsibly.

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Point of View

Chip leaders, beat these six challenges to survive the next wave of disruption

Six challenges for semiconductor enterprise clients in 2025.

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Highlight Report

Transformation leaders, note IBM–Cognitus’ move to go on offense in SAP delivery

IBM’s acquisition of Cognitus signals a pivot from the old services-led model toward IP-first SAP transformations.

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Data Viewpoint

Don’t wait for CBDCs when you can capture the benefits of stablecoins today

This DVP mentions the advantages of stablecoins over CBDCs even with the respective challenges of both CBDCs and stablecoins.

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Horizons Report

HFS Horizons: Life Sciences Service Providers, 2025

HFS Horizons: Life Sciences Service Providers, 2025

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Point of View

CEOs, ready your battle plan—digital sovereignty is the data and AI battleground

Data is driving digital sovereignty, which is critical for a company's leadership to understand and manage global risks.

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Data Viewpoint

Power mortgage ops with the ADAA Quadfecta; don’t let legacy hold you back

Mortgage operations simply can’t scale on people alone; technology is the real lever to offset brutal margin pressure.

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Market Impact Report

From hype to reality: How procurement can PUT AI TO WORK

How procurement leaders can escape AI pilot purgatory and deliver faster, smarter, operational impact at scale.

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Highlight Report

While GenAI promises falter, WNS InfoTurf.ai makes productivity real

Productivity will decide who owns the AI future and tools like InfoTurf.ai will help you stay on the winning side.

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Market Analysis

The top technology partners for mortgage companies, 2025

Mortgage leaders can use this report as a strategic guide to identify top technology partners.

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Highlight Report

Scale value by embedding agentic AI in core ops

Enterprises must scale AI value by busting out of test-and-learn trials. Embed agentic AI in core operations.

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