Our Emerging Tech team covers a wide range of topics, including 5G, Artificial Intelligence, Analytics, Automation, Blockchain, IoT, Process Intelligence, and Quantum Computing.
March 18, 2026An assessment to understand the why, what, how, and so what of service providers offerings across the agentic services value chain.
July 13, 2026How media broadcasters can use agentic AI to reclaim content, community, and commerce from big tech platforms.
June 18, 2026Why enterprises must fix enterprise debts before scaling AI, from an HFS and Publicis Sapient roundtable.
May 25, 2026EY treats model and agent providers as peers to cloud, and CIOs must reprice their platform deals accordingly.
Artificial Intelligence (AI)
Tom Reuner and David Cushman
Analytics
Reetika Fleming
Automation
David Cushman
Blockchain
Sam Duncan and Saurabh Gupta
Internet of Things (IoT)
Tanmoy Mondal and Mayank Madhur
Process Intelligence
Reetika Fleming
Quantum Computing
Ralph Aboujaoude Diaz
Point of View
March 28, 2019HFS, in collaboration with KPMG International, investigated the pace of change intelligent automation is having on enterprises.The study findings make it clear
Point of View
March 28, 2019AWS has continued to grow exponentially, growing to become one of the most valuable IT Services firms in the world. But is going all-in-with-AWS as risk free as
Point of View
March 27, 2019Manufacturers must streamline the hype if they ever hope to reach the promised land of Industry 4.0.
Point of View
March 26, 2019Your ability to unlock the potential of Intelligent Automation requires both the fundamental belief that there is massive change afoot and a practical, proven
Point of View
March 26, 2019With the social and economic impact of environmental causes becoming so critical, you must embrace blockchain to stay in the game.
Point of View
March 01, 2019At the recently concluded IBM Think in SFO, we spent significant time with IBM GBS Leadership and its clients to understand their go-to-market strategy. We the
Point of View
March 01, 2019Deep learning networks are the apex of AI sophistication, but don't have the equivalent of a memory. Without some type of memory, DL networks are incapable of
Point of View
February 28, 2019Deep learning networks are the apex of AI sophistication, but don't have the equivalent of a memory. Without some type of memory, DL networks are incapable of
Point of View
February 15, 2019The report explores the importance of ecosystems in the digital twin journey, and how Siemens is enabling its end-users for adopting digital twins.
Point of View
February 08, 2019HFS' coverage of Retail's BIG show, where retailers come together to gear up for the hyper-connected economy
Point of View
January 23, 2019With a third of enterprises pushing for increased adoption of AI we examine why you must make sure your AI initiatives have adequate bias mitigation.
Top 10 Report
January 21, 2019This HFS Microsoft AI Services Top 10 Report examines the part service providers are playing in the nascent AI landscape.
Top 10 Report
January 10, 2019HFS Top 10 Assessment of Enterprise Blockchain Service providers
Top 10 Report
December 21, 2018HFS Top 10 Assessment of leading telecom engineering service providers
Point of View
December 10, 2018Swarm AI is helping organizations make complex decisions that require tapping into the collective opinion of large groups of people.
Point of View
December 06, 2018Digital twins could be the form of AI to give enterprises a competitive edge in an increasingly connected world of IoT devices.
Point of View
November 22, 2018As more enterprises look to the cloud as the platform for their digital business, we take a look at the looming cloud carbon footprint crisis.
Competitive Intelligence
November 07, 2018A buyer-focused view of a service provider
Top 10 Report
November 07, 2018See the Top 10 blockchain platforms, ranked based on discussions with power users and analysis of 550 blockchain engagements across industries and across the
Point of View
October 11, 2018Counterfeit reality is on it’s way; media execs, governments, journalists, and public figures need to start preparing.
Point of View
October 11, 2018The growing sophistication and complexity of AI systems is making the need for "explainable", or transparent, AI models ever-more pressing.
Point of View
September 27, 2018Voice of the Customer: Software Product Engineering Services. We spoke with more than 30 clients to understand their experiences working with service providers
Point of View
September 11, 2018AI capabilities are now an essential element of success, but access to training data is still limited for many companies. Synthetic data could help.
Point of View
September 04, 2018Cognitive assistants have become a crucial element of the digital business operations ecosystem.
Point of View
August 23, 2018Utilities across the globe are struggling to drive growth and profit. This report explores how utilities are dealing with the challenges facing them.
Top 10 Report
August 16, 2018This is HFS' first comprehensive assessment of the leading 19 providers in the emerging market for cognitive assistant services.
Point of View
August 13, 2018AI is now a crucial tool in workforce management, but assuming it can solve all of a company’s HR issues is dangerously naïve.
Top 10 Report
August 01, 2018The 2018 Software Product Engineering Services Blueprint analyzes 25 service providers including trends, and major market activities.
Point of View
July 27, 2018This acquisition is a talent and expertise play for Genpact, enabling growth and adding 170 consultants to Genpact's supply chain capability.
Point of View
July 18, 2018The promise, the hype, and the reality around Enterprise Blockchain adoption in an unadulterated conversation with Paul Brody, the Global Innovation Leader for
Point of View
July 10, 2018An interview with Tim Pullen, Chief Financial Officer of Arm Limited
Top 10 Report
July 04, 2018The state of the Telecommunications industry and how the service provider landscape is enabling the digital transformation of telecom firms
Point of View
July 04, 2018Get to blockchain gold with the ‘HfS Blockchain Bullshit Buster’
Point of View
June 28, 2018Energy blockchain is the red-hot topic everyone is talking about, but what can it do for the energy transition?
Top 10 Report
June 28, 2018The report examines the state of the utility industry and investigates how the service provider landscape is supporting and enabling the digital transformation
Point of View
June 27, 2018This PoV focuses on the top 5 most used IoT platforms who are the current "winners" in the IoT platform space
Point of View
June 25, 2018Industry 4.0: The shift from mass production to mass customization
Point of View
June 25, 2018Emerging technologies are bringing about a reckoning for a long-complacent industry
Point of View
June 19, 2018The global market leader in contact centers, Teleperformance, has made the first bold move to shake up an industry in desperate need of a shakeup
Point of View
June 14, 2018you’ve Integrated your Digital and Traditional Customer Channels.
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